1. Agreement to these terms
These Terms of Service ("Terms") form a binding agreement between you ("you," "Customer") and Banzai House LLC, a Veracor Group company, operating as "Salesjet" ("Salesjet," "we," "us," "our"), and govern your access to and use of the Salesjet website at salesjet.pro, the ATOM Content Intelligence Platform, related applications, APIs, and any other services that link to these Terms (collectively, the "Service"). By creating an account, clicking "I agree," or otherwise accessing or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
2. Eligibility and accounts
You must be at least 18 years old and legally able to form a binding contract. You may not use the Service if you are barred from doing so under the laws of the United States or your jurisdiction. You are responsible for safeguarding your account credentials, for all activity under your account, and for promptly notifying us at security@salesjet.pro of any suspected unauthorized access. We may require multi-factor authentication, single sign-on, or other security measures, and may suspend accounts that do not meet our security requirements.
3. Free trials, subscriptions, and auto-renewal
Paid subscriptions are billed in advance on the cadence shown at checkout (monthly or annually) and renew automatically at the then-current rate until cancelled. By starting a subscription you authorize us and our payment processor (Stripe) to charge your payment method on each renewal date. Where required by California's Automatic Renewal Law (Cal. Bus. & Prof. Code § 17602) and similar statutes, we present the auto-renewal terms in a clear and conspicuous manner before purchase, obtain affirmative consent, send a renewal reminder, and provide a self-service cancellation path in your account billing page. Free trials, if offered, automatically convert to paid subscriptions at the end of the trial period unless cancelled before the trial ends.
4. Fees, taxes, and refunds
You agree to pay all fees for the Service in the currency stated at checkout. Fees are exclusive of taxes; you are responsible for all sales, use, VAT, GST, and similar taxes, except taxes on our net income. Except as required by law or expressly stated in your order, fees are non-refundable, and partial-period charges are not prorated. If a payment fails we may suspend the Service after reasonable notice and you remain liable for outstanding amounts plus reasonable collection costs.
5. Cancellation and termination
You may cancel your subscription at any time from your account billing page; cancellation takes effect at the end of the current paid period and you retain access until then. We may suspend or terminate access for (a) material breach of these Terms, (b) non-payment, (c) suspected fraud, abuse, or violation of our Acceptable Use Policy, (d) protection of users, the Service, or third parties, or (e) compliance with law. We may also discontinue the Service or any feature on reasonable notice. Upon termination, your right to use the Service ends immediately and we may delete Customer Content as described in Section 12.
6. Customer Content and license to Salesjet
You retain all rights you have in content, data, prompts, files, and materials you, your users, or your integrations submit to or generate using the Service ("Customer Content"). You grant Salesjet and its sub-processors a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify, and process Customer Content solely as necessary to provide, secure, and support the Service for you, to comply with law, and to enforce these Terms. You represent and warrant that you own or have all rights necessary to submit Customer Content and to grant this license, and that Customer Content does not infringe third-party rights or violate law.
7. AI output, accuracy, and your responsibility
The Service uses third-party AI models (including, as of the date above, models from OpenAI and Google). AI output is generated by probabilistic systems and may be inaccurate, incomplete, biased, offensive, or fabricated. Different users may receive substantially similar output from similar prompts. To the extent permitted by law, AI output is provided "as is" and is yours to use, subject to applicable third-party rights. You are solely responsible for reviewing, verifying, fact-checking, and editing AI output before relying on it, publishing it, sharing it with third parties, or using it to make decisions. Do not use AI output as the sole basis for legal, medical, financial, employment, or other significant decisions.
8. Acceptable Use Policy
You must comply with our Acceptable Use Policy, which is incorporated into these Terms by reference. Without limiting that policy, you must not: (a) use the Service to generate, store, or distribute unlawful, infringing, defamatory, deceptive, fraudulent, harassing, or harmful content; (b) generate child sexual abuse material, non-consensual intimate imagery, content that sexualizes minors, or content depicting real people in misleading contexts (deepfakes intended to deceive); (c) impersonate any person or entity; (d) interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems; (e) reverse-engineer, decompile, scrape, or extract model weights, training data, or non-public components; (f) use the Service to build a competing product or to benchmark without our prior written consent; (g) circumvent rate limits, usage caps, or access controls; (h) use the Service in connection with weapons, surveillance of individuals without legal basis, or activities subject to U.S. or other applicable export controls or sanctions; or (i) submit Protected Health Information, payment card data outside Stripe's hosted fields, government identifiers, or other regulated data without a written agreement that permits it.
9. Salesjet IP and feedback
The Service, including the software, models, prompts we author, UI, documentation, trademarks, and all related intellectual property, is and remains the property of Salesjet and its licensors. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you by implication, estoppel, or otherwise. If you submit feedback, suggestions, or ideas, you grant Salesjet a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.
10. Third-party services and integrations
The Service may integrate with or link to third-party services (including AI providers, payment processors, identity providers, and your own connected accounts). Your use of third-party services is governed by the third party's terms and privacy practices. Salesjet is not responsible for third-party services and does not warrant their availability, accuracy, or security. Disabling or losing access to a third-party service may affect features of the Service.
11. Privacy and security
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. Where you process personal data of EEA, UK, or other applicable data subjects through the Service, our Data Processing Addendum governs that processing and is available at salesjet.pro/legal/dpa. We implement administrative, technical, and physical safeguards designed to protect Customer Content (see the Privacy Policy, Section 13), but no method of transmission or storage is 100% secure, and you remain responsible for the security of your credentials, integrations, and end-user accounts.
12. Suspension, deletion, and data export
We may suspend access to the Service or to specific Customer Content if we reasonably believe it violates these Terms, law, or the rights of others, or poses a security risk. Upon termination, you may export Customer Content via the Service's export tools or by request to support@salesjet.pro for 30 days, after which we may delete Customer Content. Backups containing Customer Content may persist for up to 90 days before being overwritten. Billing records and other data are retained as described in the Privacy Policy.
13. Beta features
Features designated as "beta," "preview," "alpha," "experimental," or similar are provided "as is," may change or be discontinued at any time, and may have reduced security, availability, support, or privacy guarantees than generally-available features. Do not submit sensitive or production-critical data into beta features. Notwithstanding anything to the contrary, our liability for beta features is limited to USD $100 in the aggregate.
14. Service availability and changes
We will use commercially reasonable efforts to maintain availability of the Service but do not guarantee uninterrupted access. We may modify, update, or change the Service or any feature at any time. Where a change materially reduces the Service's functionality for a paid subscription, we will provide reasonable notice and, if you reasonably object, you may terminate the affected subscription and receive a pro-rata refund of fees for the unused period.
15. Disclaimers
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE, AI OUTPUT, AND ALL CONTENT AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. SALESJET DOES NOT WARRANT THAT THE SERVICE OR AI OUTPUT WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE, COMPLETE, RELIABLE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SALESJET, ITS AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SALESJET'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO SALESJET FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
17. Indemnification
You will defend, indemnify, and hold harmless Salesjet, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your Customer Content, (b) your use of the Service in violation of these Terms, the Acceptable Use Policy, or applicable law, (c) your violation of any third-party right, including intellectual property, publicity, or privacy rights, or (d) any AI output you publish, distribute, or rely on. We will give you prompt notice of the claim, reasonable cooperation, and sole control of the defense and settlement (provided that any settlement requiring you to admit fault or pay money requires your consent, not to be unreasonably withheld).
18. U.S. export controls and sanctions
The Service is subject to U.S. export controls, including the U.S. Export Administration Regulations (EAR), and to U.S. and foreign sanctions laws. You represent that you (a) are not located in a country or region subject to a comprehensive U.S. embargo (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), (b) are not a person identified on any U.S. government restricted-party list, and (c) will not use the Service in connection with prohibited end uses such as nuclear, missile, or chemical/biological weapons development. You will comply with all applicable export, re-export, and sanctions laws.
19. U.S. government end users
The Service is a "commercial product" and "commercial computer software" as those terms are defined in 48 C.F.R. § 2.101. If acquired by or on behalf of a U.S. government entity, the Service is provided with only the rights set forth in these Terms, consistent with 48 C.F.R. § 12.212 (for civilian agencies) and 48 C.F.R. §§ 227.7202-1 through 227.7202-4 (for the Department of Defense).
20. Dispute resolution; binding arbitration; class-action waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. You and Salesjet agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer or Commercial Arbitration Rules, as applicable. The arbitration will be conducted in English, seated in Wilmington, Delaware, and the arbitrator's decision will be final and binding. The Federal Arbitration Act governs the interpretation and enforcement of this section. YOU AND SALESJET AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims or preside over a class proceeding. You may opt out of this arbitration agreement by sending written notice to legal@salesjet.pro within 30 days of first accepting these Terms; the notice must include your name, address, account email, and a clear statement that you opt out of arbitration. Notwithstanding the foregoing, either party may bring an individual action in small-claims court or seek injunctive relief in court for infringement or misuse of intellectual property.
21. Governing law and venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 20, the state and federal courts located in Delaware have exclusive jurisdiction over any Dispute not subject to arbitration, and you consent to personal jurisdiction and venue there.
22. Force majeure
Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government action, internet or telecommunications failures, third-party service-provider outages (including cloud, payment, or AI sub-processors), pandemics, or cyberattacks.
23. Assignment
You may not assign or transfer these Terms or any rights under them, in whole or in part, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets without your consent. Any prohibited assignment is null and void.
24. Notices
We may give notice to you by email to the address on your account, by in-product notification, or by posting on the Service. You will give notice to us by email to legal@salesjet.pro with a copy by mail to: Banzai House LLC, Attn: Legal, c/o Salesjet, United States. Notices are effective on receipt.
25. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or in-product notice at least 30 days before they take effect (or such shorter period as required by law or for changes that benefit you or address security/legal issues). Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree, your sole remedy is to stop using the Service and cancel your subscription.
26. Entire agreement; severability; no waiver
These Terms, together with the Privacy Policy, Acceptable Use Policy, Cookie Policy, Accessibility Statement, DPA (if applicable), and any order form or written agreement between you and Salesjet, constitute the entire agreement between you and Salesjet regarding the Service and supersede all prior or contemporaneous agreements. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision will be interpreted to give effect to the parties' intent to the maximum extent permitted by law. Our failure to enforce any right or provision is not a waiver of that right or provision.
27. Contact
Questions about these Terms: legal@salesjet.pro. Privacy: privacy@salesjet.pro. Security: security@salesjet.pro. Copyright/DMCA: dmca@salesjet.pro. Billing: billing@salesjet.pro. Mail: Banzai House LLC, Attn: Legal, c/o Salesjet, United States.
These Terms are provided for transparency and are not legal advice. For the executed version applicable to an enterprise contract, contact legal@salesjet.pro.
